Support

1.Email support

The fastest way to get help is email. Write to support@constructflo.in and we will reply within one business day.

To help us resolve your issue quickly, please include:

• Your name, organisation, and role (engineer, manager, admin, or owner).
• What you were trying to do and what happened instead.
• A screenshot or short screen recording, if you can.
• Your device and app version for mobile issues.

2.For site engineers

If attendance check-in or in-app photos are not working, first confirm that location permission is enabled for ConstructFlo and that you are within the site boundary. If the problem continues, contact your project administrator, who can check your project's geofence settings, and email us if it is still unresolved.

3.For administrators

For onboarding, adding or removing users, configuring approvals and master data, or billing questions, email support@constructflo.in or reach out to your account contact. We can help you set up your material library, labour teams, and approval hierarchy.

4.Reporting a problem or outage

If something looks broken or the service is unavailable, email support@constructflo.in with the steps to reproduce it and the time it happened. For anything you believe is a security issue, use the same address and mark your message Security so we can prioritise it.

5.Contact